Pennant is a leading, worldwide provider of systems support via our Integrated Product Support (IPS) and Integrated Logistics Support (ILS) software and services.

We assist companies with logistics support analysis, asset maintenance, product lifecycle and technical documentation software. Our range of products and services are exported around the world to maximise operational efficiency.

R4i product suite
We provide software and services for organisations that need to develop and manage engineering data and business critical documentation compatible with industry specifications and standards, including:
  • ASD S1000D
  • ASD S3000L
  • DEF (AUST) 5692
  • DEF STAN 00-60
  • SAE GEIA-STD-0007
  • ATA iSpec 2200
  • MIL STD 1388-2B
  • ShipDex
  • RailDex

You can read more about industry standards and specifications here.


Customers need to use the software tools when:

  • They have a Logistics Support Analysis requirement​
  • They need to re-use data directly from design/engineering​
  • Their core data is duplicated at least 50% across Illustrated Parts Books, Operations Procedures, Repair/Maintenance and Test Procedures, slowing the delivery process every time there is a change to the data​
  • Multiple products or configurations of equipment compounds the problem (aircraft maintenance manuals range from 35,000 to 65,000 pages, depending on the size of the aircraft)​
  • Their end customers expect to be able to have their documentation in different formats including iPad, Tuff Devices and PDF​
  • Their end customers expect their equipment data to be only about the specific piece of equipment (configuration) they have purchased​
  • Their end customers may also expect them to deliver data to specific industry specifications or standards​
  • They have a requirement for automated output of training content delivery​
  • They require a feedback loop from field / maintenance​

Types of customers or industries that tend to have these type of issues ​normally have five of the seven below:

  1. Build large equipment​
  2. Build complex equipment​
  3. Have equipment with a lot of systems and parts​
  4. Have equipment with a long life – minimum of 10 years​
  5. Have equipment with heavy maintenance cycles​
  6. Often release multiple configurations of the equipment​
  7. Are required to work to industry specifications and highly regulated
The team at Pennant places great importance on collaborating with and building long term relationships with our customers. Colleagues take pride in providing superior support, training and two-way communication. The success of your business, means the success of ours.
Our Software implementation is fast, and comprehensive training means our products can be fully up and running within days.



Other industries

(Shipping, Nuclear, Space)