Frequently Asked Questions
Our Frequently Asked Questions (FAQ) page is here to make your experience smoother and faster by providing clear answers to the most common queries we receive. We’ve gathered these questions to save you time, so you can quickly get the support you need without waiting for a reply. If you can’t find what you’re looking for, get in contact with our team today by submitting our contact form.
Company Overview
What does Pennant International Group plc do?
Pennant is a technology driven provider of systems support software (Auxilium), technical services and training solutions, for complex systems and assets across defence, aerospace, rail, space and shipping industries.
Which industries does Pennant support?
Pennant works across defence, space, commercial aerospace, rail, and shipping sectors.
Who are Pennant’s key customers?
Pennant is an established supplier to:
The UK Ministry of Defence (MoD), Canadian Department of National Defence (DnD). Australian Department of Defence (DoD) as well as major defence primes and OEMs globally.
When was Pennant founded?
Pennant was founded in 1958 and has grown through organic expansion and strategic acquisitions. It became a publicly traded company in 1998. Read more about Pennant’s history here https://www.pennantplc.com/companyoverview/
Where is Pennant headquarters?
Pennant’s registered head office is located at: Unit D1, Staverton Connection, Old Gloucester Road, Cheltenham, GL51 0TF, United Kingdom.
We have offices across the globe, including North America and the Asia-Pacific.
View all our office locations here: https://www.pennantplc.com/contact/
Does Pennant operate internationally?
Yes. Pennant has a global customer base and multiple operational centres across Europe, North America and the Asia Pacific, supported by international partners, resellers and agents.
AuxiliumÂ
What software products does Pennant offer?
Pennant’s Auxilium system support suite includes:
- GenS – Analyse & Record – successor to OmegaPS. Logistic Support Analysis (LSA) and product support engineering improves the operational readiness of systems by designing and defining an integrated maintenance and support package.
- Analyzer – Modelling & Intelligence – Model-based supportability, simulation and analytics provides optimised repair and sparing solutions with detailed through life cost estimation making informed decisions for effective system support solutions.
- R4i – Authoring & Publishing – For rapid creation of S1000D Technical manuals, published in PDF or IETP.
- Integration & Harmonisation – Single source of truth common data repository, that ensures traceability and integrity. Enables collaboration across integrated product support domains and connection to third-party tools.
Visit the website here: https://www.pennantplc.com/ips-solutions/
I am new to your software. Do you run training courses where I can build my knowledge?
Absolutely – You do not need to worry. We offer a range of training courses designed to help you quickly build confidence and capability with our systems support software. Each course is tailored to different experience levels, and our team of training specialists will guide you through everything you need to know. You can explore the full list of available courses here: https://www.pennantplc.com/training-service/Â
Training SolutionsÂ
What types of training solutions do Pennant provide?
Pennant’s history stems from software and hardware training devices that cover, hand skills training devices, part task trainers, procedural and systems trainers.
These solutions support maintainers and operators of aircraft, ships, and land-based systems, to building confidence in a safe secure environment. Visit our web page here: https://www.pennantplc.com/hardware-solutions-homepage/Â
Investor InformationÂ
How can investors access financial information?
Financial reports, AIM announcements, governance documents, and trading updates are available in the Investor or AIM sections of the website. Visit the website here: https://www.pennantplc.com/investors/Â
Contact & SupportÂ
How do I contact Pennant for support or general enquiries?
Pennant provides Customers with a Support Portals via its website for all customers to access. You can also use our contact form on the website, here: https://www.pennantplc.com/contact/Â and or send our Sales Team an email [email protected]Â
